Privacy Policy

Account details — your email address, username and WhatsApp number provided at registration.

Order details — the service links, usernames and quantities you submit when placing an order.

Payment references — transaction identifiers used to confirm deposits made through supported channels.

Technical data — standard request information needed to keep the platform secure and available.

To create and maintain your Astra Panel account and wallet balance.

To process orders, deliveries, refills and refunds through our service suppliers.

To send you transactional messages such as order confirmations, payment receipts and security alerts.

To detect and prevent fraud, abuse and unauthorized access to accounts.

We share the minimum information required with service suppliers to fulfill your orders (for example, the link or username a service should be delivered to).

We never sell your personal data. Payment providers only receive the details needed to confirm a payment.

Seller storefronts publish only the contact details a seller explicitly chooses to make public.

Your data is stored on secured infrastructure with access restricted by role-based permissions.

Verification documents submitted by sellers are kept in private storage and are only visible to authorized review staff.

Passwords are stored in hashed form and can never be read by our team.

You may request a copy of the personal data associated with your account at any time.

You may request correction or deletion of your account data, subject to record-keeping needed for payments and fraud prevention.

You can control marketing preferences from within your account settings.

We use browser storage to keep you signed in, remember preferences such as theme and language, and remember your email on the sign-in screen when you choose "Remember me".

No advertising trackers are used.

This policy may be updated from time to time. Continued use of the platform after an update constitutes acceptance of the current policy.

For questions about this policy or your data, reach our support team on WhatsApp or Telegram.